HCLTech is hiring an Automation Engineer in Bangalore, Karnataka for a fresher role. The position focuses on building and maintaining automation tools to improve operational efficiency, with emphasis on asset management and ITIL processes. Responsibilities include developing automation scripts aligned with ITIL practices and incident management frameworks, troubleshooting existing tools, designing enhancements based on client requests, and documenting processes and incidents. Candidates should have basic understanding of incident management and ITIL, familiarity with ServiceNow, BMC Remedy, CA Service Desk, and Avanti, and fundamental scripting knowledge. ITIL Foundation certification is optional but valuable.