Job Description
HCLTech is hiring a Process Associate Voice in Lucknow for freshers, focused on RCM in voice, semi-voice, or non-voice modes. The role involves working with healthcare providers to secure accurate and timely reimbursement, making outbound calls to providers and insurers, resolving denied or underpaid claims, maintaining records, conducting pre- and post-call analysis, updating account interactions daily, and meeting performance targets. Candidates must be willing to work US shifts and have strong communication, active listening, data entry, multitasking, analytical, and problem-solving skills.