A Sales Representative role at Novartis focused on driving customer interactions and sales performance in Tamil Nadu. The position involves building relationships with healthcare professionals and stakeholders, identifying high-potential customers through data analysis, and orchestrating personalized engagement journeys. Responsibilities include delivering customer-centric experiences, collaborating with cross-functional teams, gathering customer insights, and maintaining compliance with ethical standards. The role requires following up on feedback, reporting technical complaints and adverse events, and distributing marketing samples where applicable.