NTT DATA is hiring a Helpdesk Associate with ITIL knowledge in Noida. The role involves providing IT Service Desk support, guidance, and training to end users, logging and escalating issues, supporting IT onboarding, and working with internal IT teams on system testing and maintenance. Candidates should have strong troubleshooting skills across Windows, macOS, iOS, Android, Google Suite, and Microsoft environments, excellent communication, and customer service skills. The position requires comfort with 24/7 rotational shifts and mandatory work from office.